Good morning: The evolution of digital experience

MarTech’s daily brief features daily insights, news, tips, and essential bits of wisdom for today’s digital marketer. If you would like to read this before the rest of the internet does, sign up here to get it delivered to your inbox daily.

Good morning, Marketers, what can we learn about the evolution of digital experience platforms, aka DXPs?

Because I report on technology news, the love of language that brought me to writing collides with the evolution of succinctly, and at times oddly, named tools. Alphabet soup was actually my favorite as a kid, and now I get a new bowl with every adtech and privacy story I file.

DX is an evolution of CX, and I don’t think it’s an accident that DXPs largely came out of CMSs. To me, it means that content is still very important when engaging with customers online. CX is a more rapid conversation today across so many touchpoints and I think content should be thought of as part of that conversation, and in ways a culmination or summary of that conversation. 

A good ad or a relevant email message, or even a white paper, should let a customer know that you’ve been listening to what they’ve been telling you.

Chris Wood,


P.S. Free registration for the spring MarTech conference is now open.

Get the daily newsletter digital marketers rely on.

Processing…Please wait.

The post Good morning: The evolution of digital experience appeared first on MarTech.


About the Author

Leave a Reply

Your email address will not be published.

This site uses Akismet to reduce spam. Learn how your comment data is processed.

Related Posts

Welcome to

Glad to have you at
Welcome to Our Store
WooChatIcon 0