Better Customer Satisfaction Through AI-Enabled CRM


You don’t have to be entrenched in the tech world to have heard the term, “artificial intelligence,” but what is artificial intelligence, or AI, as it’s commonly known? Simply put, AI is the simulation of human intelligence processes performed by machines or computer systems. Nowadays, AI is being used to carry out many jobs previously held by humans, and while this concept may sound futuristic and even scary to many, there’s no need to panic. Most AI functions are designed to make life easier. Most of us use AI in some form every day.
Source: https://www.ecommercetimes.com/perl/syndication/rssfull.pl

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