Why have Microsoft and Apple been wasting the time of their users? My latest irritation concerns the disappearance of the Microsoft Word “Recent” folder from my MacBook. It was simply gone. Vanished. Poof. Like most people, I have a morning routine. I wake up, make my first cup of coffee, and sit down at my kitchen table to plan my day, check my email and calendar, and think about the next column I will write. For the second time in a matter of a few weeks, my routine was disturbed by a bolt of lightning. My “Recent” file folder was empty!