At AZ-eMarketing, we are dedicated to delivering high-quality digital services tailored to our clients’ needs. Due to the nature of our services, all sales are final, and we do not offer refunds or exchanges once a service has been rendered or a project has commenced.​

Monthly Memberships:

  • Non-Refundable Once Initiated: Monthly membership fees are non-refundable once the membership period has begun. Upon activation, members gain immediate access to our services and resources, precluding the possibility of a refund.​
  • Cancellation at Any Time: Members may cancel their subscriptions at any time without being subject to minimum contract terms. Cancellation will take effect at the end of the current billing cycle, and no further charges will be incurred. To cancel your membership, please submit a written request to adonaitemail@gmail.com.​

Exceptions:

We recognize that exceptional circumstances may arise. Refunds may be considered under the following conditions:​

  • Duplicate Transactions: In the event of accidental duplicate payments, please contact us immediately at adonaitemail@gmail.com for prompt resolution.​
  • Service Non-Delivery: If a service has not been delivered as agreed upon due to unforeseen circumstances on our part, a partial or full refund may be issued after a thorough review.​

Requesting a Refund:

To request a refund under the exceptions stated above, please submit a written request to adonaitemail@gmail.com within 7 calendar days of the transaction. Include the following information:​

  1. Full Name
  2. Contact Information
  3. Transaction Details (Date, Amount, and Payment Method)
  4. Reason for Refund Request

Our team will review your request and respond within 10 business days.​

Non-Refundable Services:

Please note that the following services are non-refundable:​

  • Custom AI solutions once development has commenced​
  • Consulting services already provided​
  • Any other services explicitly stated as non-refundable at the time of purchase​

Changes to This Policy:

AZ-eMarketing reserves the right to modify this Refund Policy at any time. Changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically.​

For any questions or concerns regarding this Refund Policy, please contact us at adonaitemail@gmail.com.​

By engaging with our services, you acknowledge and agree to this Refund Policy.