Salesforce's Earnings Mystery

In Salesforce’s recent revenue announcement, it described the vast majority of its nonprofessional services revenues as “subscription and support.” Proserv revenues were appropriately small, at $224 million, while subscription and support was $3.17 billion, or 26 percent more than a year earlier. Nice going, by the way. Salesforce growth is seemingly nonstop. Fast growing, big, capturing lots of revenue and probably much of the oxygen in the CRM room — I get that. Still, why subscription and support, as if they were distinct?

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